FAQ

Is it safe to receive the cards to my address?

All cards are safe for delivery and are not prohibited items. We make sure to send the cards in safe packages such as: greeting cards, magazines and more. In addition, our cards look exactly like a regular credit card with a high quality of printing and embossing.

Is it safe?

Yes, it’s absolutely safe.

My tracking is invalid/wrong

Trackings become working in 10-15 hours. Wait this time and you will see your current info and working tracking number or MTCN.

More info Shipping policy

I ordered delivery via site but cannot find any info

Check your account page firstly.

More info Shipping policy

What is about my tracking number?

Your tracking number is available when you product is sent. The code is available on the order page. Please note that some delivery methods doesn’t support tracking.

More info on Shipping policy

Where do you deliver?

EVERYWHERE, but some vendors do not support single countries for direct delivery. If you are from those countries – be sure, vendors will notice you when placing an order.

Delivery via drop can be made to ANY country in the world.

More info on Shipping policy

When will my product arrive?

Every vendor has different shipping frame. Some is instant, some is 1 week. Goods, delivery options, country, etc.
If you need to know more details about your shipping time – check the page Shipping Policy

If you need EXACT terms – you can see them while ordering and on the order page.

You can also check the order status on this page without login – Order Tracking

Do you support escrow?

Yes, we do. In fact, all deals made here are made through escrow. You can check all info at Escrow/Refund policy

When can I use refunded funds?

You are free to use them right away.

How to make a refund? I don’t see a Refund button anywhere!

You can only refund orders with “Completed” status. It would be stupid to cancel the order that was shipped to you.

How the refund is made?

Refund is automated and instant to a T-Wallet balance. It can be made through the order list page

How do I get started with Bitcoin?

Use the link https://www.weusecoins.com/

My topup is canceled? What can I do now?

Use the form from the link to submit a wrongly canceled topup. Sometimes it may get canceled due to failing to pay within 60 minutes after placing it or due to transferring a wrong amount. Don’t worry, out support team will help you within 8 hours.

When can I use refunded funds?

You are free to use them right away.

Carding

Is it safe to receive the cards to my address?

All cards are safe for delivery and are not prohibited items. We make sure to send the cards in safe packages such as: greeting cards, magazines and more. In addition, our cards look exactly like a regular credit card with a high quality of printing and embossing.

In which countries I will be able to use it?

Visa and MasterCard are international cards, and you can withdraw them at any ATM

Do you provide PIN?

Yes, we do. Cards have magnetic stripe & chip with 4 Digit PIN Code

Is there a manual on using the card?

This is very simple, no manual is needed. We do advise that you follow these tips when using the cards though:

  1. If you don’t have ID to match with the name that’s on the card, use the card as debit in stores and enter the 4 digit pin when purchasing.
  2. Pay close attention to your spending and know that once you go over 1k the card could be max shortly.
  3. When you use ATM make sure to hide your face properly & never look directly into ATM cameras.
  4. Never bring your personal cellphone with you when you are using ATM to cash out.
  5. Never use drive through ATM & never park your car close to where the ATM is located. Where there is ATM, there are a lot of cameras. Last thing you would want is for the cameras to get your license plate # 😉

So, can I get a test card just to see how it works?

No

Can you send me a picture of the Cards that you have?

Tenebra Marketplace doesn’t provide any photos. However, some vendor’s may provide them

Counterfeits

Documents

Drugs

Electronics

Gift cards

PayPal

Do you offer free proxies & RDP?

All orders come with three free socks5 proxies located in the country of the account. If you need RDP (a remove linux/windows vps) please contact support.

Is it safe to receive the money to my personal PayPal account?

Yes absolutely safe. Money will be sent from a clean and verified account with six-month transactions history.

Services

Other

Transfers

Can I get in trouble for picking up money in my real name?

No, there is NEVER any risk for the receiver; 100 % guarantee that you have nothing to worry about.

Can I go to jail for receiving & spending the money?

NEVER! You’ve not committed any crime… The receiver is innocent.

How long before I can pick up my money transfer?

Your money transfer will be ready for pickup in 3-5 hours.

Is it safe?

Yes, it’s absolutely safe.

How do I get started with Bitcoin?

Use the link https://www.weusecoins.com/

I cannot write on Elon’s

Anti-spam bot working. Do not spam and you comments will be appear shortly.

How can I start business here?

A lot of ways. We made a page for you, guys. Feel free to check it and earn with us – Work With Us

I left a lot of messages to the support, but still have no answer, why?

We have 24/7 support, they answers are back to you guys in 4-6 hours max. If they are not replaying you at this time, do you punched by a banhammer. Wait for 24 hours and send a SINGLE message again. Be sure you will get your reply in time. Here is a link, you can check it for other rules and policies, if you want to know more, visit Support page

I do not know how to buy here

Don’t worry, we have instructions on How To Buy page. Buying process is very easy and doesn’t have any difference to what you saw in clearnet but top up the T-Wallet balance first.